What services can a Medicare Home Hospice Business Provide?
Your Medicare home hospice business provides services wherever a patient resides … be it a house, independent living, assisted living facility or a skilled nursing facility.
The services offered by a Medicare home hospice business must include, but are not limited to the following:
- Skilled nursing (24 hour on call nursing must be available for emergencies)
- Hospice aid
- Homemaker services
- Spiritual care
- Social work
- Durable medical equipment
- Medication related to hospice diagnosis as well as meds for comfort
- Physical, occupational & speech therapy (although the focus is improving quality of life instead of rehabilitative)
- Pharmacist reviews of patients medication within 5 days of admission and every 15 days thereafter
- Case management
- Dietary counseling
- Wound care
- Pain management
- Home safety instructions
Medicare home hospice business Patient Resources
Common resources for Medicare home hospice business Patients are:
- Home care agencies
- Personal care agencies
- Case Managers at hospitals
- Doctor’s offices (oncology, cardiology, pulmonologists, etc.)
- Skilled Nursing Facilities
- Assisted Living Facilities
- Independent Living Facilities
Who can provide Medicare home hospice business services?
You must be a Medicare certified hospice agency in order to provide home hospice services in the United States. By working with an accrediting agency, the process will not only go faster, it will also set you apart from your competitors by showing that you adhere to higher standards than hospices that don’t use an accreditation agency.
What type of patients need Medicare home hospice business Services?
- In order to qualify for hospice, the patient’s attending physician and the hospice medical director must certify that if the patient’s disease runs its course in the “typical” way, the patient will pass away in 6 months or less. Medicare also has guidelines that give guidance on what to look for at the end stage of various disease processes.
- People that no longer want aggressive treatment for their terminal disease.
- People that want support for their loved ones as they decline and find comfort in knowing that the hospice will continue to look after their loved ones for a year after their death.
- People that want experts on the dying process to care for them in order to ensure a comfortable death.
- People who want to remain as independent as possible for as long as possible.
- People that want to remain in their place of residence, if possible.
Selecting a Medicare home hospice business
Being prepared to answer the many questions that potential patients and patient resource will ask in their home hospice business selection process will give you an advantage in a very competitive market place. Your patients is only interested in making the right choice. To win their confidence you must understand their needs and be able to provide these type of services.
Most of the questions that potential patients and patient resource will ask during your initial meeting are listed below.
- How long has the Medicare home hospice business been serving your community?
- Does the agency offer printed material describing its services and costs? (i.e. brochures, flyers)
- Is the agency an approved Medicare provider?
- Is the agency accredited? In other words, has their quality of care been surveyed and approved by an outside accrediting organization (such as CHAP or ACHC) that ensures higher standards than non-accredited hospices?
- Is the agency licensed by your state (if required)?
- Will the patient/family be involved in care decisions?
- What if things change? Will the care and visit frequencies change as needs change?
- What if there is an emergency after regular business hours? Can we still talk to a nurse and get a visit if needed?
- How is communication handled to ensure that everyone involved is kept updated with patient care information and patient status?
- Are Medicare home hospice business caregivers available seven days a week?
- Does the Medicare home hospice business have a nursing supervisor on call and available 24 hours a day?
- Does the Medicare home hospice business ensure patient confidentiality? How?
- How are agency employees hired and trained?
- Are employees insured?
- Does the Medicare home hospice business require criminal record background checks and communicable disease screens for its employees?
- What is the procedure for resolving issues that may arise between the patient/family and home hospice staff?
- Who can you call with questions or complaints regarding patient care, caretaker issues or general questions?
- What happens if a staff member fails to make a scheduled visit?
- What should the patient do in this situation?
- Who does the Medicare home hospice business call if the agency caretaker cannot come when scheduled? (i.e. patient or family member)
- What is the Medicare home hospice business caretaker required to do? (i.e. inform patient, reschedule)
- How does the agency handle billing? (i.e., will I be billed for services?)
- Will the agency provide a list of references?
Contact us for more information and a no obligation consultation about Medicare accreditation.
Visit our websites, www.hospiceconsulting-services.com
About 21st Century Health Care Consultants.
During its existence, 21st Century Health Care Consultants has successfully helped establish, obtain licensure and obtain Medicare accreditation for more than 1500 Home Health Care & Hospice businesses. 21st Century Health Care Consultants have assisted clients in the establishment of such home care businesses in all states that do not require a certificate of need (meaning the state is not accepting new license applications). We pride ourselves in our ability to complete state Home Health Care license applications, Medicare applications quickly, without error. We successfully prepare our clients for their home care license inspections and Medicare Accreditation surveys. In our long history, we have never had a Home Health Care business fail to obtain its state license or home hospice Medicare accreditation.
Today 21st Century has 23 full time employees located at its Florida headquarters and has satellite offices in Sugar Land, Texas (a suburb of Houston), Dallas, Los Angeles and Chicago. During its existence, 21st Century has obtained licensure and accreditation for over 1500 health care organizations. We have assisted clients in the establishment of such Home Care Businesses in 43 of the 50 states.
We offer and pride ourselves at being the best in the areas of “Skilled Medicare, Hospice and Private Duty Accreditation Preparation and Certification”.